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Compensation of up to $500 for Bank of America customers: who qualifies and how to request it

Bank of America has agreed to compensate some of its customers in Florida. They could be eligible to receive around $500. Here all the details.

Aquí la ubicación de las sucursales de Bank of America que cierran próximamente en Texas, según la Oficina del Contralor de la Moneda.
CARLO ALLEGRIREUTERS

In some cases where several people are affected by the actions of a company or the products and services do not meet those established by a brand, a class action lawsuit can be filed.

This refers to a legal action filed by a group of people who have suffered common damages. This is the case of Bank of America, which, after a class action lawsuit, has reached an agreement to pay $500,000 to those affected by the bank’s actions.

Why was Bank of America sued?

The financial institution accepted the half-million-dollar settlement to resolve claims that it violated the Florida Consumer Collection Practices Act (FCCPA) by sending late-night debt collection messages to account holders.

According to Top Class Actions, the plaintiffs claim that Bank of America sent messages between 9:00 p.m. and 8:00 a.m. in their local time zone regarding their consumer accounts since April 22, 2020, which is prohibited by the FCCPA.

This law prohibits communicating with a debtor between the hours of 9:00 p.m. and 8 a.m. in the eastern time zone without your prior consent.

Following the lawsuit, Bank of America did not admit any wrongdoing, but reached a $500,000 settlement. Exact payments will vary depending on the number of claims filed, but class members can receive up to $500.

You may be interested in: What are “junk rates” and how to know if your bank is charging them

Who qualifies to receive $500 from Bank of America?

The Bank of America settlement benefits Florida residents who received a message, call or other communication from Bank of America between 9:00 p.m. and 8:00 a.m. in their local time zone regarding their consumer account since April 22, 2020.

To receive a payment, eligible customers must submit a valid claim form by January 26, 2024. The form can be found here.