This is the story of a California mom hit with $100,000 bill for a 15-minute trip to the ER and her insurance nightmare

A mother in California was brought to tears after receiving a staggering medical bill for her 6-month-old son. Jessica Farwell was charged $70,000 for a fifteen-minute emergency room visit—largely because emergency responders decided it was necessary to transport the infant to the hospital by helicopter.

After Farwell called for help when her son was burned, an ambulance arrived and drove them just 0.3 miles to a helipad. From there, they were flown to a hospital equipped with a burn unit, as the nearest facility couldn’t provide the specialized care. The ambulance ride alone cost $10,200.

Farwell’s son, Brody, had sustained second-degree burns. He was treated and discharged the following day. However, the cost of medical treatment itself was only a small portion of the total bill.

Even with insurance, these things can happen...

The Farwells have insurance, but it offered little relief. When Jessica contacted her provider, they refused to cover even half of the bill. She was left in a state of despair, never expecting to face such overwhelming costs for healthcare—especially while believing she was adequately covered.

“I’ve called the hospital, ambulance company, my insurance numerous times. It’s been three years and then they wouldn’t listen to me or talk to me. They just kept giving me the runaround...” she said to ABC News, who picked up the story. Thankfully, the public outcry after seeing Jessica’s story led her insurance company to give in and cover the costs.

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