FINANCE

What will happen to my account if my local Bank of America branch closes?

As banks continue to move away from brick-and-mortar locations, customers may have worries about what happens to the accounts they opened and how to access.

Carlo AllegriREUTERS

Several more branches of the Bank of America are closing down this holiday season. Trends last year suggested 78% of US adults prefer banking digitally instead of going to a brick-and-mortar branch.

If your local Bank of America branch closes, it should not have a direct impact on your individual account. Bank of America, like other banks, provides various channels for customers to access and manage their accounts, including online banking, mobile banking, ATMs, and customer service centers.

Banks usually inform customers in advance about branch closures, but there are other ways of finding out if a closure is imminent When banks close a branch, they must notify the Office of the Comptroller of the Currency (OCC) at least 90 days before the closing date. The closures are documented in a weekly bulletin, shared by the OCC.

Accessing your account after your local bank closes

You can continue to access your account through online banking and mobile banking platforms.

Bank of America typically provides customer support through various channels:

Bank of America customer service

Phone: 00 1 315-724-4022
 
Online chat: through the company website

The internet should also provide ample examples of nearby Bank of America locations that ares till open. This is not perfect for everyone, of course, such as the elderly or some disabled people.

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