CORONAVIRUS

Unemployment benefits in Nevada: how to file a claim

The number of people out of work in the US has surged during the coronavirus pandemic, with 36 million applying for Unemployment Insurance since March.

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OLIVIER DOULIERY AFP

The economic impact of the coronavirus pandemic has seen unemployment surge in the United States, with the most recent figures released by the Department of Labor showing that 36 million people in the country have applied for jobless benefits since March. In the state of Nevada, there have been well over 300,000 Unemployment Insurance (UI) claims, reaching a new record of nearly 24%.

If you need to file for Unemployment Insurance in Nevada, here's how you go about it:

Information you'll need to provide

You'll be required to give a range of personal and employment information when you claim UI benefits. You'll find a full list of the details you’ll need to provide as part of your application here.

A mural on the side of the Majestic Repertory Theater depicts Las Vegas Mayor Carolyn Goodman and her husband, former Las Vegas Mayor Oscar Goodman, with masks added over their faces in the downtown Arts District amid the spread of the coronavirus on 17 May 2020 in Las Vegas, Nevada.

How to apply for UI in Nevada

Online:

The quickest way (avoiding lengthy waits on call lines) to file a claim is online through the Claimant Self Service (CSS) portal at UI.NV.gov.

By phone:

Staff assisted filing is, however, available by calling the Telephone Claim Centers on a Monday, Tuesday, or Wednesday during regular business hours, 8:00am to 5:00pm. Numbers below. (Note that resource center computers are available at all Nevada JobConnect offices for claim filing at no cost)

Frequently asked questions

The Nevada Department of Employment, Training and Rehabilitation has provided a useful list of the most likely questions you could have. Access them here.

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After filing

After completing the process, your benefits will be paid assuming all eligibility requirements have been met. You will typically receive payment for an eligible week within two business days of filing your weekly claim.

You can check your updated balance and transaction record anytime day or night, even weekends and holidays, by visiting www.bankofamerica.com/nevadauidebitcard. You can view details of your purchases, including merchant name, location, date and amount. 

Live coverage of the coronavirus pandemic

You can stay up-to-date with the latest developments in the coronavirus crisis by following our daily global live blog or our dedicated rolling feed for the United States.

Contact Information

UI Claim Information, related questions and telephone filing:

Northern Nevada: Tel (775) 684-0350, Fax (775) 684-0338

Southern Nevada: Tel (702) 486-0350, Fax (702) 486-7987

Rural Areas and Out of State Callers: 
Toll Free Tel (888) 890-8211

Unemployment Insurance Appeals Offices:

Southern Nevada: Tel (702) 486-7933, Fax (702) 486-7949, Toll free Tel (866) 626-0629 

Mail:

Nevada Department of Employment, Training and Rehabilitation (DETR) 500 East Third Street
Carson City, NV 89713

Technical Assistance ONLY with online UI claim filing:

When reporting specific UI claim problems via email, please include your full name and only the last four digits of your social security number


Email: InternetHelp@detr.nv.gov
 / By phone: (775) 684-0427 

Security Help Desk for Login or PIN Assistance ONLY

Northern Nevada: Tel (775) 687-6838 Southern Nevada: Tel (702) 486-3293

Debit Card PIN Assistance

Tel (888) 339-8569

www.BankofAmerica.com/NevadaUIdebitcard