Attention: here’s what you need to do before the end of December to avoid losing your retirement payments

The government has informed all Social Security beneficiaries that significant changes in the management of their accounts are coming.

If this new regulation has surprised you and you are not fully aware of the details, here are the basics you need to know.

Mandatory registration on login.gov to access the service

Starting in 2025, it is imperative that all beneficiaries register on the login.gov platform. This new requirement has generated concern among those who have not yet completed their registration on the aforementioned website, as since October, the SSA has confirmed that the accounts of those who have not registered will be closed. Those who registered for My Social Security before September 18, 2021, and have not completed their login.gov enrollment, may not have received their most recent payments.

It is very important that you register on this new platform to continue receiving your benefits.

What are the reasons for using this platform on a mandatory basis?

The SSA has justified the use of this new system as part of a government effort to improve claims access management and prevent fraud in the collection of pension payments. Login.gov will be a secure platform where users can manage their accounts, safe from cyber-attacks.

Beneficiaries will continue to have the ability to perform the same functions as before: view and calculate payments, manage their current benefits, and apply for SSA cards, all in a familiar environment.

Difficulties in registration for beneficiaries.

The challenge lies in the fact that in an increasingly aging society, many older adults face technological barriers. For them, navigating websites can be complicated and confusing.

It is often observed how some seniors have difficulty finding the right buttons on screens, or feel especially vulnerable when conducting online transactions, which can make them feel left out.

Additionally, those residing in rural areas or with poor internet connectivity will face additional obstacles in completing this process.

These are the steps to register in the website and not lose benefits

The registration process is not complex and here is a step-by-step guide to make it easier for you:

1. Go to the official SSA website.

2. Select the login.gov option, which will direct you to the required platform.

3. Create an account by setting a secure password and providing a valid email address.

4. Verify your identity; you will likely need your SSA number and an ID number to complete this step.

5. Check your email, as you will receive an activation code needed to access the platform.

6. Accept the terms and conditions of use and you will have completed your registration.

The basic requirements to register are simple: have a valid email address, your social security number and be at least 18 years old at the time of registration.

This modernization is expected to improve accessibility for the program’s beneficiaries, although it is clear that many retirees will need extra help, either from family, friends or social agencies, to complete their paperwork.

Don’t hesitate to ask for help if you feel lost, as the SSA has set up customer service lines ready to answer any questions you may have.

Remember to complete your enrollment on time to continue enjoying SSA benefits and not fall behind.