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CDK Global releases update on ransomware attack: What did they say about the cyberattack?

CDK Global has released an update on the ransomware attack the company suffered earlier today. Here’s the latest on what they have said.

FILE PHOTO: New Lexus automobiles are shown for sale after California Governor Gavin Newsom announced the state will ban the sale of new gasoline powered passenger cars and trucks starting in 2035 in a dramatic move to shift to electric vehicles to curtail greenhouse gas emissions, in Carlsbad, California, U.S., September 23, 2020.   REUTERS/Mike Blake/File Photo
MIKE BLAKEREUTERS

After a major cyberattack led CDK Global to take many of its systems offline and disrupt business operations at thousands of car dealerships in the United States, the company updated customers with more information on the incident. In a notification published by Car Dealership Guy on X, the company confirms that it has “proactively shut all systems down and executed extensive testing” after realizing the breach had occurred.

You might be interested in: CDK Global and their car dealership software: What we know about the ransomware attack

CDK Global has not released a public statement

This update also brought some good news for CDK Phones, DMS, and Digital Retail users, as services to these products have been “restored.” More updates are expected as testing continues on other applications. Car Dealership Guy has been asking his followers whether their systems are up and running, and the responses are a mixed bag. Sam D’Arc, an automotive podcaster and the COO of Zeigler Auto Group, reported on Wednesday afternoon that his dealership was still experiencing outages but had heard from other colleagues that their systems were back up and running.

As for the other applications, CDK Global has said that it “will be providing updates as we bring those applications back online.” Additionally, telephone lines to inform customers of the latest updates have been established. Currently, the recording plays the message that has been published above.

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