TECHNOLOGY
Is Snapchat down? Why are my snaps not sending? How can I fix Snapchat posts?
The popular messaging platform has various frustrating issues that can sometimes be fixed, but others are beyond our control.
Snapchat may have launched in 2011, but it is still one that is engaged with by hundreds of millions of users. Early on Thursday though, this was hit, with many of those users highlighting problems in the United States, as detailed by downdetector.
Update: user reports indicate that the earlier problems have been resolved and there could still be localised issues.
Potential solutions for Snapchat problems
Like many other social media and messaging platforms, it has its problems, one of them being snaps getting stuck and not being sent. Below we take the time to offer some solutions that can help you overcome this.
6 fixes to look for when Snapchat snaps aren’t posting
- Check your Wi-Fi: Connectivity may be the first problem. Try switching to a stronger Wi-Fi network or moving to a location with better cell service.
- Update your app: Sometimes an outdated app can be the problem, and if you don’t have room on your smartphone or don’t have automatic updates enabled, that could be the reason.
- Server problems: Of course, it could also be an internal problem. One way to make sure you’re not the problem is to check specialized sites like Downdetector to see if other users are experiencing outages.
- Camera permission: This one’s a little weird, but somehow there could be an error related to your camera access. Go to your device settings, find Snapchat and make sure the camera permission is turned on.
- Have you tried turning it off and on again?: If everything else doesn’t work, you can resort to the timeless classic of trying to fix anything IT-related. Sometimes there can be a glitch that affects the app and a classic app restart can work wonders. This restart will depend on your operating system, but being able to completely close it and then reopen it can do the trick.
- Clear your cache: Another more technical solution is that there may be a problem with the cache. Simply go to your device settings, find Snapchat, and tap “Clear Cache” to free up some space and potentially solve your problem.
With these troubleshooting tips in your arsenal, you’ll be sending Snaps in no time. Unless, of course, the whole platform is down.