What is the most popular supermarket in the US? America’s favorite grocery store

The pattern of consumption has been changing in the United States. According to a study conducted by the American Customer Satisfaction Index (ACSI), Trader Joe’s has lost its spot as top dog in the US.

The study, based on more than 40,000 surveys of American customers, offers satisfaction scores out of 100, according to the friendliness of the staff, the speed of the payment method, the appearance and hours of the store, complimentary products and shelf positioning when selecting merchandise.

What is Americans’ favourite supermarket in 2024?

According to the aforementioned study, three supermarkets tied for first position by having 85 approval points from American consumers. These stores are Costco, H-E-B and Publix. The first two stood out by virtue of their perceived value, Publix gained a higher percentage in courtesy and appearance of the store.

List of preferred supermarkets in the USA

Followed by Costco, HEB and Publix is Trader Joe’s just misses out in fourth position with 84 points; while the fifth place is occupied by Sam’s Club, which is owned by the largest retailer in the world, Walmart, with 83 points in the study.

The supermarket industry, at a general level, obtained a score of 79 points, which represents an increase in acceptance of 4% compared to the previous year. According to the aforementioned study, this is due to the slowdown in the increase in prices due to the drop in the inflation rate.