Why are my snaps not sending? How to fix when Snapchats aren’t posting

We take a look at one of Snapchat’s most frustrating problems, snaps that don’t send, and a number of potential fixes to the problem.

Update: Jan 10th, 2024 15:58 EST

It looks like people are still using Snapchat. Although it is a social platform launched in 2011, it is still one used by millions of users (406 million in the third quarter of 2023). And sure, like many other social media, it has its problems, one of them being snaps getting stuck and not being sent. This time, we take the time to offer some solutions that can help you overcome this problem.

Here are 6 fixes to look for when Snapchat snaps aren’t posting

Check your Wi-Fi: Connectivity may be the first problem. Try switching to a stronger Wi-Fi network or moving to a location with better cell service.
Update your app: Sometimes an outdated app can be the problem, and if you don’t have room on your smartphone or don’t have automatic updates enabled, that could be the reason.
Server problems: Of course, it could also be an internal problem. One way to make sure you’re not the problem is to check specialized sites like Downdetector to see if other users are experiencing outages.
Camera permission: This one’s a little weird, but somehow there could be an error related to your camera access. Go to your device settings, find Snapchat and make sure the camera permission is turned on.
Have you tried turning it off and on again?: If everything else doesn’t work, you can resort to the timeless classic of trying to fix anything IT-related. Sometimes there can be a glitch that affects the app and a classic app restart can work wonders. This restart will depend on your operating system, but being able to completely close it and then reopen it can do the trick.
Clear your cache: Another more technical solution is that there may be a problem with the cache. Simply go to your device settings, find Snapchat, and tap “Clear Cache” to free up some space and potentially solve your problem.

With these troubleshooting tips in your arsenal, you’ll be sending Snaps in no time.