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Why does Netflix not work on my Roku TV?

If you are having trouble with your streaming service on your Roku TV, here are some tips to help you get back to your entertainment.

Why does Netflix not work on my Roku TV?

Netflix not working on your Roku TV can be frustrating, especially when you’re all set for a cozy binge-watching session. But fear not, as there are several potential reasons for this hiccup, along with solutions to get you back to streaming your favorite shows and movies in no time.

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6 possible solutions to fix Netflix on your Roku TV

  1. Internet connection problems: Chances are, the first thing you need to check is your connection. It’s not that you don’t have Internet, it’s that you don’t have enough speed. It is a good idea to restart both your router and your Roku device, and perhaps check to see if there are too many devices using the Internet at the same time.
  2. HDMI Connection Issue: Another problem that can be easily solved is to check that the device is properly connected to the HDMI. The same goes for the power cord.
  3. Roku Software Update Required: On the other hand, it could be that you haven’t updated your apps recently, and outdated software is causing compatibility issues with Netflix. The solution is to go to the Roky TV’s system options and check for updates. As always, reboot the device when you are done.
  4. Netflix App Glitch: A glitch or temporary bug in the Netflix app is a possibility. The solution to this problem is to go to the Roku menu and close the app completely.
  5. Roku System Cache: It is not surprising if there are problems with the cache. To fix this, you will need to go to the Roku menu and select System Restart to clear all cache data and restart the device.
  6. Account Issue: It’s not Roku, it’s you. Well, you can always be wrong and it could be a Netflix account issue, either you have not been billed for the month or there is a suspension on your account. This is where you can log in from your browser and make sure everything is okay with your account.

By troubleshooting these common issues, you can often resolve the problem of Netflix not working on your Roku TV quickly and enjoy uninterrupted streaming once again. If the problem persists, consider contacting Roku or Netflix customer support for further assistance.

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