Zoom is down: What happened and when will it be back?
The video-calling platform appears to be suffering major technical issues, with users reporting that they can’t access it.


Zoom appears to be encountering major issues, with users reporting that the video-calling and instant-messaging platform is down.
“This site can’t be reached”
Users have taken to social media to share screenshots of the error messages they receive when they try to access Zoom:
Zoom is down. Maybe don't host your uptime and status pages using the same system (or DNS config) that the rest of your app uses? pic.twitter.com/ibBEabTRW7
— Dan Siroker (@dsiroker) April 16, 2025
Others have seen the funny side of the platform’s apparent technical difficulties:
Zoom’s down.
— JSONP (╯°□°)╯︵ ┻━┻ (@palmerj3) April 16, 2025
Remote employees everywhere: pic.twitter.com/As0Yx93oGH
Everyone flocking to Twitter to see if Zoom is down #ZoomDown pic.twitter.com/lo3O3UCY6j
— Jay (@GodsSonAtEarth) April 16, 2025
Cause of Zoom failure unclear
According to the website Downdetector, the number of reported Zoom outages rose sharply at about 3:00 p.m. ET/12 noon PT.
It is currently unclear what has caused the outage, or how long the problem will take to be resolved.
In a brief statement, Zoom said: “We are experiencing an outage that is impacting some users, but a restore is underway.”
We are experiencing an outage that is impacting some users, but a restore is underway.
— Zoom (@Zoom) April 16, 2025
Get your game on! Whether you’re into NFL touchdowns, NBA buzzer-beaters, world-class soccer goals, or MLB home runs, our app has it all.
Dive into live coverage, expert insights, breaking news, exclusive videos, and more – plus, stay updated on the latest in current affairs and entertainment. Download now for all-access coverage, right at your fingertips – anytime, anywhere.
Complete your personal details to comment
Your opinion will be published with first and last names