Gaming
PlayStation Network back online: Sony announces compensation for server outage
After nearly 24 hours, the issue preventing access to PSN on PS5 and PS4 has been resolved. Sony confirms compensation for PS Plus users.
PlayStation Network is now functioning correctly after a widespread server outage that began on February 7. After almost 24 hours, PSN servers have been fully restored, resolving the issue that left PS5 and PS4 users unable to access online services, causing confusion among gamers worldwide.
PS Plus: 5 days free due to PSN downtime
PlayStation users can now download their games and enjoy online features on PlayStation 5 and PlayStation 4 without any issues. To compensate for the server outage, Sony has announced that PS Plus subscribers will receive an additional five days of free service.
“PSN has been restored. You should now be able to access online features without any problems. We apologize for the inconvenience!” Sony wrote through their official channels. “Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience. All PlayStation Plus members will automatically receive an additional 5 days of service,” added PlayStation, confirming the compensation for their paid online service users.
Why was PlayStation Network down?
Starting at 7:00 p.m. ET on February 7, PlayStation’s online services stopped functioning correctly. It wasn’t until nearly 9:00 p.m ET that Sony issued an official statement acknowledging issues with their online service network, assuring that they were investigating the source of the problem to find a solution as soon as possible.
At approximately 3:00 p.m. ET on February 8, PlayStation’s online services began to be fully restored, allowing users to once again enjoy all the online features of their consoles, such as downloading games from the PS Store or accessing online play through PS Plus. Online status indicators on Sony’s official website only returned to green at 6:40 p.m. ET on Saturday, signaling that everything was finally functioning normally again.
As mentioned, PlayStation Plus users will receive up to five free days of PS Plus as compensation for the hours of service disruption. Sony has not yet confirmed the official cause of the error.
Original article written by Cristian Ciuraneta Catalán, translated with the assistance of AI and edited by Roddy Cons.
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