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TECHNOLOGY

End of the barcode, the technology that changed shopping forever

The barcode revolutionised retail but the zebra-striped code’s days may be numbered as retailers turn to QR codes.

Update:
People are switching from barcodes to QR codes

The humble barcode. This little rectangle of black-and-white stripes found on nearly every product, from lawn chairs to insulin, has been a part of our daily lives for over 50 years. Before its invention, cashiers manually entered prices, a time-consuming process prone to error. The barcode revolutionized this process, allowing for the efficient tracking and pricing of items, changing not only the cashier’s job but also reshaping the entire economy and consumer expectations.

In an utterly fascinating recent episode of Radio Atlantic, editor Saahil Desai, in conversation with Hanna Rosin, delves into the fascinating history and likely impending obsolescence of the barcode, a technology that has fundamentally shaped modern consumerism.

The Barcode’s birth and impact

Desai traces the barcode’s origins to the grocery industry in the early ‘70s. A group of grocery executives, seeking a universal method of streamlining inventory and checkout processes, developed the barcode. (Check out how they finally made the decision of which type of code to go with…) The innovation, initially focused on groceries, soon extended to all retail sectors, allowing stores to stock, sell and most importantly track an unprecedented variety of products.

One thing that’s not in the podcast is what was the first item scanned using a barcode. The answer: a pack of Juicy Fruit chewing gum.

The barcode became indispensable for retailers, enabling them to understand consumer preferences and manage inventory efficiently. This simple technology facilitated the rise of mega-retailers like Walmart, ushering in an era of consumerism characterized by vast product variety and instant gratification.

The future beyond barcodes

While barcodes have been reliable for decades, emerging technologies promise more efficiency and interactivity. Desai discusses the shift towards QR codes, capable of storing more data and offering personalized consumer interactions. These codes can provide product information relevant to individual consumers, like allergy warnings, and offer targeted discounts. However, this also raises concerns about privacy and data harvesting, as QR codes can track consumer behavior more intrusively than barcodes.

The transition from barcodes to QR codes signifies a shift in consumer technology, marking the end of an era where a single technology could dominate for decades. The podcast concludes with Desai expressing a sense of nostalgia for the barcode, a technology that, despite its limitations, remained a constant in a rapidly changing digital landscape.

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