220,000 Segway scooters recalled due to safety hazards and users' reports of broken bones and other injuries

The US Consumer Product Safety Commission (CPSC) has issued a recall of almost a quarter million Segway scooters due to safety hazards.

The CPSC announced on Thursday that approximately 220,000 units of two Segway kickscooter models: the Ninebot Max G30P and Max G30LP, have been returned to the manufacturer because of a faulty folding mechanism.

What faults have been detected in Segway kickscooters?

“The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers,” the notice said.

Segway has received 68 reports of folding mechanism failures, and has received reports of 20 injuries such as: abrasions, bruises, lacerations and broken bones.

In a statement, the CPSC advised that consumers, “Immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained”.

The CPSC inform that the scooters were manufactured in China and Malaysia and imported by Segway Inc. of Los Angeles, California. They sold for a retail price of between $600 and $1,000 from January 2020 to February 2025 at establishments including Best Buy, Costco, Walmart, Target and Sam’s Club, as well as online, directly from Segway.com and Amazon.com.

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