The U.S. retail giant surprises everyone and will open its first technology center in India, initially employing 1,000 people

US retail giant Costco are set to launch a new Global Capability Centre, in Hyderabad (India) which is set to handle technology and research operations and set to work alongside global teams. The centre will initially employ 1,000 people with a possibility of increasing that workforce in the future.

The centre will not be a traditional retail warehouse in the way you might find in North America or other markets and will primarily focus on technology and research operations. It will work in close collaboration with Costco’s global teams, essentially serving as a strategic hub to support and drive the company’s worldwide digital expansion and innovation.

The 1,000 jobs will centre on high-skilled jobs in areas like software engineering, data analytics, cybersecurity, and research and development.

India trend

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This step by Costco reflects a broader trend among multinational corporations as Global Capability Centres (GCCs) in India have evolved from being mere low-cost outsourcing hubs to becoming strategic centers that drive innovation, finance and core business operations for their parent companies. India has become a key and growing location for GCCs, with many global brands (like Walmart, JPMorgan Chase, Target, McDonald’s) already having similar operations.

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